Article 1: Applicability

1. These general terms and conditions apply to all offers, orders and agreements of Milidos.

2. By placing an order, you agree to the applicability of these general terms and conditions.

Article 2: Offers and Agreements

1. All offers on the website are without obligation, unless expressly stated otherwise.

2. An agreement is concluded after Milidos has confirmed your order in writing.

Article 3: Prices

1. All prices on the website are inclusive of VAT, unless otherwise stated.

2. Milidos reserves the right to change prices.

Article 4: Payment

1. Payment must be made via the payment methods offered on the website.

2. The order will only be processed after receipt of payment.

Article 5: Delivery

1. Milidos strives to deliver orders within 1 working day.

2. Delay in delivery does not entitle you to compensation.

Article 6: Returns

1. You have the right to return a product within 30 days of receipt, provided it is unopened and in its original condition.

2. Return shipping costs are the responsibility of the customer.

Article 7: Liability

1. Milidos is not liable for indirect damages.

2. Milidos' liability remains limited to the amount of the order.

Article 8: Privacy

1. Milidos processes personal data in accordance with the Privacy Policy.

2. For more information, please refer to our Privacy Policy.

Article 9: Applicable Law

1. These terms and conditions are governed by Dutch law.